Dahlen Company, LLC (The)
Consultant Name
Gretchen M. Dahlen
Categories
- Organizational Development & Planning
- Training
Contact Information
Address
The Dahlen Company, LLC
1952 N. Kollath Road
Verona, WI 53593-8806
Phone
608-832-6609
Web
http://www.dahlencompany.com
E-mail Gretchen M. Dahlen
Introduction
Ms. Dahlen utilizes her executive experience as a former CEO of a $20 million, 325-employee business, to help service businesses and organizations improve their effectiveness. Her credentials include:
- 25 years executive-level and Board experience
- Highly rated seminars and meeting/retreat facilitation; experienced presenter
- Master's degree from the University of Michigan
- Innovator - Created Consumer Health Ratings (www.ConsumerHealthRatings.com), a guide to online healthcare ratings of cost and quality in the US
- Currently listed with the Center for Healthcare Governance (Speaker's Express)
- Management Consulting & Seminars business started in 1993
- Past clients include winner of Malcolm Baldrige National Quality Award
- National and local client base
Services
Management Consulting and Seminars
- Strategic Plan Analysis and Facilitation
- SWOT Analysis: Strengths, Weaknesses, Opportunities, Threats
- Business Plan Development
- Board and Executive Management/Medical Staff Leadership Retreats
- Quality Management, Process Improvement, TQM/CQI, Lean and Six Sigma principles and techniques
- Using quick and simple (and powerful) Quality tools and concepts to get significant and quantified results; Executive Refresher available
- Improving Hospital System Performance, including streamlining & error reduction
- Meeting Consumer Expectations in Health Care (market-specific data available)
- Seminars on topics such as Developing a Strategic Plan, Board Performance, Measures of Organizational Success, Healthcare and the Consumer
- Conference and Retreat Speaker
Sectors and Types of Clients Served
- Service Sector: Healthcare, Financial Services, Nonprofit organizations & associations, Professional Services
- Invited Participant, NHS Discussion Dinner at House of Commons, London, England, November 2009
Background Information
Education
St. Olaf College: Bachelor of Arts degree, Psychology, cum laude Northfield, Minnesota
The University of Michigan: Master's degree, Health Services Administration Ann Arbor, Michigan
Selected Professional Affiliations
Wisconsin Forward Award, Board of Examiners (state-level Baldrige program) 2005, 2006, 2007, 2008, 2009, 2010
Wisconsin Small Business Development Center Advisory Council: 1996 - Present
American College of Healthcare Executives, Fellow status (FACHE) granted in 1998, recertified 2007
Center for Healthcare Governance: Speakers Express (national)
Madison Area Quality & Innovation Network (MAQIN): Member, Speaker
Past State President (1996-'97) of WI Women Entrepreneurs (now NAWBO)
Former member of TEC, The Executive Committee; ASQ, American Society for Quality
Employment Prior to 1993 When Consulting Business was Established
President/CEO of a health-related services company ($20 million, 325 employees)
Vice President for Business Development and Marketing, Madison, WI
CEO of a hospital & skilled nursing facility in Minnesota (Twin Cities area)
Executive responsible for clinics, diagnostic and support services, materials management and special projects; Detroit, MI