MABC Blog

Here's a great LinkedIn article by Trey Fischer of KatLanTat Services.  Click the link below for more information.

https://www.linkedin.com/posts/tim-fischer-1877447_contactcenter-contactcenters-contactcentersolutions-activity-6696806540713713664-Nioy

Check out this great Focus Matrix handout from Tina Hallis Ph.D!